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Human Resources

A people first approach

Wall Street is a Human Resources Systems and Service provider for small to medium businesses around Australia.

Our PeopleEconomics™ framework enables any business to gain a genuine understanding of their people, how they work in varying environments, how they perform at their best and the behavioural limitations that can hold them back.

With over 20 years experience in Human Resources and Sales & Recruitment, Wall Street helps ensure you create ongoing value for your business through your most vital asset - your people.


“Performance more often comes down to a cultural challenge, rather than simply a technical one.”

Lara Hogan


HR Helpdesk

We can answer your HR Related concerns

Our experienced call centre team is equipped to handle all of your staff queries.

We have an escalation procedure in place that varies according to each type of concern to ensure that all issues are addressed in a timely manner.

Log all inquiries

All client enquiries are logged and recorded in our online system. This allows us to track all employee concerns and provide all relevant documentation.


We conduct a personalized reporting system for clients depending on their team size, structure and objectives. Weekly and monthly reporting is offered per department as well as trend analysis and recommendations.

Policy Development & Enforcement

Employee HR Manual

We provide individual manuals outlining:

  • Company Policies and Procedures, Code of Conduct, etc.
  • Template forms and documents
  • Set up and administration of all forms and documentation, such as leave and expense forms.
  • Claims Management

    We handle Work Cover claims and liaising as well as unfair dismissal and dispute resolution.

    Change Management

    The Wall Street Human Resource Consultants get to know every aspect of your business on a personal level and work closely with management in order to handle potential company restructures, cultural changes or redundancies.

    Performance Management

    Position Descriptions

    We develop and administrate position descriptions for each role within your business tailored to your specific needs. We incorporate suitable KIP’s (Key Performance Indicators) that balances challenging each employee to operate at their best and ensure their satisfaction in their job at the same time.

    Performance Appraisals

    Wall Street will handle setting up timetables and forms for regular performance appraisals (probationary appraisals, 12 monthly appraisals, etc) as well as reporting on their outcomes.

    Disciplinary Actions

    We work with you to document and manage all disciplinary actions and the dismissal process. Providing a fresh perspective on these measures to ensure all decisions and process and thought through and compliant.

    Staff Administration

    Web Based

    The system that we run off of is called Central Station. Our web-based system can be accessed from any location and your preferred device (smart phone, computer or tablet.)


    Our system provides timesheet processes. It can work with a hierarchy system that enables tiered approval from manager to employee. Timesheets are completed online via central station and monitored by our team to ensure smooth staff administration processes.


    Central station provides you with all staff information with the touch of a button. It holds documents such as the hours they have worked, their outstanding entitlements, etc.

    Industrial Relations

    Employment contracts

    We will provide you with prepared employment contracts in line with the relevant awards and current legislation interpretation of such awards and agreements. The contracts are still tailored to your business’ values, goals and objectives at the same time, specific to each position.

    Management Education

    As legislation changes, we will ensure that all relevant line managers are contacted and made aware of the changes. Monthly briefings are held that cover legislation changes as well as any other human resources concerns that are identified by the helpdesk report.



    Performed on a case-by-case basis depending on the client, pay roll can be processed as frequently as weekly or as requested.

    Statutory Obligations

    We will manage and pay all of your statutory obligations including PAYG and superannuation.


    We will fully customize reporting as per your needs and requirements.

    Industries we service

    since 2000
    since 2000
    since 2002
    Building & Construction
    since 2008
    Accounting & Finance
    since 2008
    Nursing & Aged Care
    since 2009
    Real Estate
    since 2010
    since 2010
    since 2010
    since 2011
    client testimonials

    - a deeper understanding
    of your people