Get the best from your people
“It’s about getting the best people, retaining them, nurturing a creative environment.”
- Technical & Product
- Sales & Customer Service
- Testing & Post Evaluations
Technical & Product
We provide you with product or system specific training as well as aiding you to rollout new software applications, hardware or tools.
Depending on the subject matter, we can customize an e-learning solution or a blended solution.
Our training programs will help develop your staff by improving and developing their behavioral skills.
We base our programs upon the fundamental principle that success is the best teacher, to do this we concentrate on motivating the participants to succeed by developing a positive attitude.
We support the internal change in oneself that is behavioral development and understand that change through fear and incentive act as short-term fixes.
All of our leadership courses are easily customizable to the goals and objectives of your business and each individual employee.
The leadership training courses are designed to improve the skillset of existing managers, prepare employees for future management roles or induct newly promoted managers.
We often underestimate the skills that are required to be a good manager and traditionally promote staff into leadership positions without the necessary training.
Wall Street has helped many people with this transition into management by providing the necessary tools and preparation.
Sales & Customer Service
From a skill set of basic up to advanced we can take your average performers and turn them into sales stars.
We provide specifically tailored sales training based on your product or service.
We also extend to courses on areas such as ‘How to retain customers,’ essentially any problem area your business may be facing.
Additionally, our Customer Service courses range from phone handling to complaint handling.
At Wall Street we believe that one of the most important and critical factors for success is communication. Proper communication can significantly enhance one’s performance in today’s competitive world.
The objectives of our range of communication programs are to improve your employees’ ability to communicate the right message in the right manner in every situation.
Our range of communication programs address behavioral and language aspects that establish effective communication as well as non-verbal aspects such as body language.
Testing & Post Evaluations
All of our training programs are tested, depending on matter absorption rates they are reported on with minimum rates agreed to prior to the training,
We also ensure that post-training evaluations regularly take place to determine the longer-term retention rate of the information taught.
"Culture is everything"
"Over the past 3 years we have been extremely pleased to work with Leah , Alex and the team at Wall St HR as our HR advisors for our HR, payroll and training requirements.
The services provided have been of the highest quality . We have been very pleased with not only the services provided, but the relationship that has formed between the Wall St team and our staff.
On a day to day basis Alex and the team are excellent communicators and have done a great job of supporting management and staff alike by providing real world solutions.
We look forward to our continued relationships with Wall St HR. You have become an integral part of our extended company family."
CEO of Crumpler and Tigerlily
"The Brisbane Bullets outsource our entire Human Resources division to Leah and her team at Wall St. From an operational and delivery perspective Wall St exceed all of our business needs, but more importantly we operate under a structure of high performing teams and TRUST. Anyone external to our business would assume that Wall St is part of our internal team, which speaks volumes about how integrated Wall St are in our business, which is testament to how Wall St conduct themselves in business….I have no hesitation in recommending Wall St for your HR requirements."
CEO of Brisbane Bullets
"We are a big believer of outsourcing our non-primary functions to specialists and focusing on our core. We have been utilising Wall Street exclusively for all of our Payroll, HR, Recruitment and People Engagement Services. The team at Wall Street help us through our journey from assisting to develop and instil our company values to managing complex Human Resource matters. The COVID-19 related uncertainty has highlighted for us the value we receive from the tireless Wall Street team, the level of support and financial efficiency has been unprecedented.”
Chief Executive Officer at InfoChoice
"We engaged Wall Street a few years ago to perform the key HR functions for our rapidly growing company. In a very short period the Wall Street team put in place scalable organizational systems, standard operating procedures and a very personable team to directly interface with our workforce, managers and executives. From hiring and staff management, to training and strategy, to culture and compliance, the Wall Street team is extremely knowledgeable and an invaluable part of our team."
Managing Director, Re.Group
"The key to success is a driven team and a good culture. Wall Street HR have been an essential element to the recruitment process in discovering the right candidate to build our team."
Head of Marketing and Delivery at LK Group